ENGENE MEMBER PRESALE
- What is the ENGENE MEMBER PRESALE?
- The ENGENE MEMBER PRESALE is a ticket presale period specialized for ENGENE OFFICIAL MEMBER.
- Who can join the ENGENE MEMBER PRESALE?
- Only ENGENE MEMBER who have registered their membership at Weverse for the ENGENE MEMBER PRESALE.
- How to join the ENGENE MEMBER PRESALE?
- Please note that May 21 is only for the Weverse registration in which you can register your ENGENE MEMBERSHIP for the ENGENE MEMBER PRESALE.
- This period is not the actual ticket sales period. Information regarding ticket sales will be announced on a later date.
- After registering through Weverse, what should I do?
- Please check https://mecimapro.com/fateplusinjkt-engenemember-presale link.
- ENGENE MEMBER PRESALE will be taking place via Tiket.com (not through Weverse).
- Will there be another chance to purchase the ticket other than during the ENGENE MEMBER PRESALE period?
- Ticket sales will also be opened for MCP Member and General Sales via Tiket.com and Mecimashop.com. Each ticketing outlet will have its own ticket quota.
- What if the Presale Code can’t be used?
- Make sure to input your registered ENGENE MEMBERSHIP NUMBER as the Presale Code.
- Make sure you don’t share your Presale Code with anyone else.
- Make sure your Membership Number is correct (pay attention to the capitalization, numbers, and spacing).
- Is the name used in the booking form when purchasing on tiket.com have to be the same as the name registered on Weverse?
- It doesn’t have to be exactly the same. If the customer’s name only has 1 word, you can repeat that name to fill in the last name field.
- Do I have to use a different name for each ticket? Example: I bought 2 tickets, do they have to be under names?
- No need to be the same, just use the ENGENE MEMBERSHIP owner’s name. During the ticket redemption, you can show the name of the ticket purchaser only (the owner of the ENGENE MEMBERSHIP).
- Specifically for the ticket with BENEFIT (PINK SOUNDCHCEK) ticket categories, it is a must to input the name of the ENGENE MEMBERSHIP owner. This ticket can only be redeemed by the ticket owner (name written on the ticket order).
- If I enter the wrong NIK (ID Card / KTP number), is it necessary to use a power of attorney when I go to the location??
- No need, just show your valid ID when redeeming the tickets.
- Can I transfer the tickets that I have purchased (example: bought under my name but used by my friend)?
- No, you cannot.
- Especially for the ticket with BENEFIT (PINK SC PACKAGE) ticket categories (must be redeemed by the ENGENE MEMBERSHIP owner).
- If the phone number registered on tiket.com is not the same as the one registered on Weverse, can I still purchase PRESALE tickets on tiket.com?
- Yes, you can.
- Is there an age limit? If I am under 17 years old and do not have an ID card (KTP), what are the conditions?
- There is no age limit. However, you must comply with the vaccination policy. We recommend that underage viewers be accompanied by an adult.
- If the email registered on tiket.com is not the same as the one registered on Weverse, will there be a booking problem?
- No, as long as the personal data (based on your valid ID Card/KTP) used for the ticket purchase is the same as the personal data registered on Weverse.
Purchase Terms and Conditions:
- 1 (one) Presale Code is valid for 1 (one) account. 1 account can buy Day 1 and Day 2 tickets (maximum 2 tickets each) using the same Presale Code. You can buy Day 1 and Day 2 tickets on different transactions. Please note that the number of tickets cannot be combined (e.g. buy 4 Day 1 tickets and not buy Day 2 tickets at all).
- Once the Presale Code is used to purchase Day 1 tickets, it cannot be used to purchase Day 1 tickets again. However, it can still be used to buy Day 2 tickets. This condition also applies in vice versa.
- You can only choose the same category for each show day. However, the categories do not have to be the same for both show days. Example:
- Day 1: 2 Blue category tickets (cannot be mixed with other categories)
- Day 2: 2 Green category tickets (also cannot be mixed with other categories, but does not have to be the same as Day 1 tickets category)
- All Presale codes are only valid on 03 June 2024 (while quota lasts) and will automatically expire after that period.
- The ticket categories that you can order are those marked with “ENGENE MEMBER PRESALE only”. Please do not book any other ticket categories other than those already marked.
If you have any questions or concerns regarding the ENGENE MEMBER PRESALE, please feel free to contact the tiket.com Customer Care team at phone number 0804 1500 878 / +6221 3973 0888 or via WhatsApp at 0858 1150 0888.
TICKET PURCHASE
- If I have a ENGENE MEMBERSHIP and MCP MEMBERSHIP, can I buy tickets during the ENGENE MEMBER PRESALE period and the MCP Member ticket sales period?
- You are NOT allowed to make a purchase on both ticket sales period. ID check will be conducted during the lanyard redemption/priority entry to venue.
- If I have purchased one of the BENEFIT PACKAGE ticket categories for Show Day 1 during the ENGENE MEMBER PRESALE, am I allowed to purchase the BENEFIT PACKAGE ticket categories for Show Day 2 during the MCP MEMBER ticket sales period?
- It is allowed.
- As an MCP Member, am I allowed to purchase different ticket categories for Show Day 1 and Show Day 2?
- You are allowed to purchase different ticket categories or even the same ticket category for Show Day 1 and Show Day 2. 1 (one) member can purchase 1 (one) ticket.
FAQ will be continuously updated. Stay tuned to our social media for further information.
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