FANCLUB PRESALES

  1. What is the FANCLUB PRESALES?
    • The FANCLUB PRESALES is a ticket presale period specialized for TVXQ!Official Fanclub members.
  2. Who can join the FANCLUB PRESALES?
    • Only TVXQ! Official Fanclub members who have registered their membership at Weverse for the FANCLUB PRESALES.
  3. How to join the FANCLUB PRESALES?
    • Please check https://mecimapro.com/tvxq20n2jkt-weverse-registration/ link.
    • Please note that the period of 8 March 2024 at 10:00 am until 9 March 2024 at 09:59 pm is only for the Weverse registration in which you can register your TVXQ Official Fanclub membership for the FANCLUB PRESALES.
    • This period is not the actual ticket sales period. Information regarding ticket sales will be announced on a later date.
  4. After registering through Weverse, what should I do?
  5. Will there be another chance to purchase the ticket other than during the FANCLUB PRESALES period?
    • Ticket sales will also be opened for MCP Member and General Sales via Tiket.com and Mecimashop.com. Each ticketing outlet will have its own ticket quota.
  6. What if the Presale Code can’t be used?
    • Make sure to input your registered TVXQ MEMBERSHIP NUMBER as the Presale Code.
    • Make sure you don’t share your Presale Code with anyone else.
    • Make sure your Membership Number is correct (pay attention to the capitalization, numbers, and spacing).
  7. Is the name used in the booking form when purchasing on tiket.com have to be the same as the name registered on Weverse? 
    • It doesn’t have to be exactly the same. If the customer’s name only has 1 word, you can repeat that name to fill in the last name field.
  8. Do I have to use a different name for each ticket? Example: I bought 2 tickets, do they have to be under names?  
    • No need, just use the TVXQ Membership owner’s name. During ticket redemption, it is enough to show the identity card of the 1 person.
    • Specifically for BLUE SOUNDCHECK PACKAGE, it is a must to input the name of the TVXQ Official Fanclub membership owner (TVXQ Membership owner). This ticket can only be redeemed by the ticket owner (name written on the ticket order).
  9. If I enter the wrong NIK (ID Card / KTP number), is it necessary to use a power of attorney when I go to the location?? 
    • No need, just show your valid ID when redeeming the tickets.
  10. Can I transfer the tickets that I have purchased (example: bought under my name but used by my friend)?
    • No, you cannot.
    • Especially for the BLUE SOUNDCHECK PACKAGE (must be redeemed by the TVXQ Membership owner).
  11. If the phone number registered on tiket.com is not the same as the one registered on Weverse, can I still purchase PRESALE tickets on tiket.com?
    • Yes, you can. 
  12. Is there an age limit? If I am under 17 years old and do not have an ID card (KTP), what are the conditions?
    • There is no age limit. However, you must comply with the vaccination policy. We recommend that underage viewers be accompanied by an adult.
  13. If the email registered on tiket.com is not the same as the one registered on Weverse, will there be a booking problem? 
    • No, as long as the personal data (based on your valid ID Card/KTP) used for the ticket purchase is the same as the personal data registered on Weverse.

Purchase Terms and Conditions:

  • 1 (one) Presale Code is valid for 1 (one) account. 1 account (maximum 1 ticket each) using the same Presale Code.
  • All Presale codes are only valid on 14 March 2024 (1PM – 5PM WIB) (while quota lasts) and will automatically expire after that period. 
  • The ticket categories that you can order are those marked with “FANCLUB PRESALES only”. Please do not book any other ticket categories other than those already marked.

If you have any questions or concerns regarding the FANCLUB PRESALES, please feel free to contact the tiket.com Customer Care team at phone number 0804 1500 878 / +6221 3973 0888 or via WhatsApp at 0858 1150 0888.

TICKET PURCHASE

  1. If I have a TVXQ MEMBERSHIP and MCP Membership 2024, can I buy tickets during the FANCLUB PRESALES period and the MCP Member ticket sales period?
    • You are allowed to purchase tickets in both ticket sales periods. However, specifically for BLUE SOUNDCHECK PACKAGE, you are only allowed to make a purchase during one of the ticket sales periods (example: if you have purchased the BLUE SOUNDCHECK PACKAGE during the FANCLUB PRESALES, you are not allowed to purchase the same category during MCP Member ticket sales period). ID check will be conducted during the lanyard redemption/priority entry to venue.

FAQ will be continuously updated. Stay tuned to our social media for further information.

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