1. EARLY BIRD SALES

  1. What is the Early Bird tickets sale period?
    • Early Bird ticket sale is an early ticket sales period with special benefits.
  2. Who can join the Early Bird ticket sales?
    • MCP Member members who have registered in the MCP Membership 2025.
    • Customers of Mecimashop.com.
  3. After registering through MCP Membership, what should I do to join the Early Bird ticket sales?
    • The Early Bird ticket sales will take place through a special link for MCP Members (MCP Member Ticketing Link) that will be sent to your registered email for MCP Membership 2025.
  4. What is the MCP Member 2025 code that I can use for Early Bird?
    • The MCP Member 2025 code is your Membership Number. Example: MCP25-1XXXXX (numbers may vary). Please make sure to input your MCP Membership 2025 number correctly as stated on the PDF file that you received along with the confirmation of your MCP Member 2025 registration. 
  5. Will there be another chance to purchase the ticket other than during the Early Bird?
    • Yes there will be general sales through Mecimashop.com. Each ticketing outlet will have its own ticket quota.
  6. When will the ticket sales for Early Bird start?
    • The ticket sales for Early Bird will start on March 12, 2025.
      • Ticket sales for MCP Members: March 12, 2025 (1PM WIB – while quota last).
      • Ticket sales at Mecimashop.com: March 13, 2025 (2PM WIB) – March 28, 2025 (10PM WIB).
  7. If I enter the wrong NIK (ID Card / KTP number), is it necessary to use a power of attorney when I go to the location?
    • No need, just show your valid original ID card when redeeming the tickets.
  8. Can I transfer the tickets that I have purchased (example: I bought under my name, but my friend will be the one using it)?
    • Tickets that have been purchased cannot be transferred.
  9. Is there an age limit? If I am under 17 years old and do not have an ID card (KTP), what are the conditions?
    • There is no age limit. We recommend that underage viewers be accompanied by an adult.
  10. If I have MCP Membership 2025, can I buy 2 (two) tickets (per show day) during the MCP Member Early Bird ticket sales?
    • You are only allowed to purchase 1 (one) ticket. Make sure you use your name registered with MCP Membership 2025 when making a purchase.
    • ID checking will be carried out when redeeming tickets (if any).

2. GENERAL SALES

  1. When will the ticket sales via Mecimashop.com start?
    • The ticket sales via Mecimashop.com will start on March 29th 2025 at 2PM WIB.
  2. What types of ticket categories are available on General Sales?
    • All remaining ticket categories are available.
  3. For purchase via Mecimashop, how many tickets can 1 (one) account purchase?
    • You can purchase up to 4 (four) tickets on 1 (one) Mecimashop account, for all categories.
  4. What payment method can be used?
    • Mecimashop provides payment Virtual Account, Bank Transfer and Credit Card. For purchase via Mecimashop, the payment deadline is within 15 minutes after you place your order.
  5.  Is it possible to request a refund?
    • The event ticket that you bought is non-refundable. If there are special conditions such as the event being cancelled, then you will get a notification from Mecimashop for further information regarding the refund procedure.
  6. Can I change the type of the ticket?
    • Unfortunately changing the type of ticket category into another type, rescheduling, and changing the ticket’s order name into another name are not permitted. Please check carefully when choosing the type of ticket category in your order.
  7. When is the ticket redemption period (if any)?
    • The event ticket format (physical ticket or digital ticket) will be announced at a later time. If there is a ticket redemption, the redemption schedule will be announced on Mecimapro’s official social media accounts.
  8. What is the procedure if I am unable to attend the ticket redemption (if any)?
    • If you are unable to attend the ticket redemption for the tickets you have purchased, please note that the ticket redemption will follow the event organizer’s policy, which will be announced on a later date. Please check the terms and conditions of the concert tickets you have purchased.

In addition, we recommend reading and understanding the terms and conditions of the concert ticket you have purchased.

3. INFORMATION REGARDING SEAT NUMBER OR QUEUE NUMBER

  1. For tickets purchased via MCP Membership, your Seat Number or Queue Number will be given via email at the latest 7 (seven) days before the show day. 
  2. For tickets purchased via Mecimashop.com, Seat Number or Queue Number assignment will be informed at a later date.
  3. Please make sure you use a valid and active email when purchasing your tickets.

FAQ will be continuously updated. Stay tuned to our social media for further information.

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