Ticket Sales for Xdinary Heroes <Beautiful Mind> In INDONESIA

1. Presale for MCP MEMBER 2025

  1. What is the MCP MEMBER Presale?
    • MCP MEMBER Presale is an early ticket sales period specifically for MCP MEMBER 2025 members via a dedicated order link.
  2. Who can join the MCP MEMBER Presale?
    • Registered MCP MEMBER for 2025.
  3. After registering through MCP MEMBER 2025, what should I do?
    • Presale ticket sales will take place via the MCP MEMBER TICKETING LINK that will be sent to the MCP Member’s email before the presale begins.
  4. Which code can I use for the Presale?
    • The MCP MEMBER 2025 code is your Member Presale Number. Example: MCP25-1XXXXX (numbers may vary). Please make sure to input your MCP Membership 2025 number correctly. 
  5. Will there be another chance to purchase the ticket other than during the MCP Member Presale?
    • Yes, there will be a General Sales period via mecimapro-ticketbox.com.
  6. Any specific requirements for SOUNDCHECK PACKAGE ticket purchase?
    • You can only purchase SOUNDCHECK PACKAGE through MCP Member 2025 (unless quota remains, SOUNDCHECK PACKAGE will be available during general sales). It is a must to input the name of the registered MCP MEMBER 2025 for every ticket purchase via MCP MEMBER 2025. The ticket and its benefit can only be used by the ticket owner (name registered at MCP MEMBER 2025).
    • The promoter reserves the right to deny your physical ticket redemption (if any) and cancel your ticket order if any data discrepancies are found.
  7. When will the Presale for MCP Member?
    • MCP Member Presale will be started on:
      • Jakarta: 27 March 2025 at 1PM (WIB) – 11:59PM (WIB).
      • Surabaya: 27 March 2025 at 2PM (WIB) – 11:59PM (WIB).
  8. If I entered the wrong NIK (ID Card / KTP number), is it necessary to use a power of attorney when I redeem my ticket?
    • No need, just show your valid original ID card when redeeming the tickets.
  9. Can I transfer the tickets that I have purchased (example: bought under my name but used by my friend)?
    • Tickets are non-transferable, especially for the SOUNDCHECK PACKAGE category (must be used by MCP MEMBER 2025 owner or by the registered name of the ticket buyer on the general sales if SOUNDCHECK PACKAGE is opened in general sales).
  10. Is there an age limit? If I am under 17 years old and do not have an ID card (KTP), what are the conditions?
    • There is no age limit. If you are under 17 years old, please bring any form of identification such as a student card, official identity card, or passport. We suggest for the audience under 17 years old to be accompanied by at least 1 (one) adult.
  11. If I have MCP MEMBER 2025, can I buy more than 1 (one) ticket during the Presale period?
    • You are allowed to only purchase 1 (one) ticket. Make sure you use your name registered with MCP MEMBER 2025 when making a purchase.
    • ID checking will be carried out when exchanging tickets to physical tickets (if any).

Terms and Conditions for the MCP MEMBERSHIP 2025 ticket purchase

  1. 1 (one) MCP Member 2025 is allowed to purchase a maximum of 1 (one) ticket.
  2. The MCP Member Presale is only on March 27th 2025.

2. General Sales

  1. When will the ticket sales via mecimapro-ticketbox.com start?
    • The ticket sales via mecimapro-ticketbox.com start on:
      • Jakarta: 27 March 2025 at 3PM WIB.
      • Surabaya: 27 March 2025 at 4PM WIB.
  2. What types of ticket categories are available on General Sales?
    • All ticket categories are available, excluding SOUNDCHECK PACKAGE*. (*SOUNDCHECK Package may be available during the general sales if MCP MEMBER PRESALE quota remains.)
  3. For purchase via mecimapro-ticketbox.com, how many tickets can 1 (one) account purchase?
    • You can buy 4 (four) tickets on 1 (one) mecimapro-ticketbox.com account.
    • Specifically for SOUNDCHECK categories, 1 (one) account can only purchase 1 (one) SOUNDCHECK ticket.
  4. What payment method can be used?
    • Mecimapro Ticketbox provides many payment platforms to make it easier for you to make transactions, including: Credit Card & Debit Card, ATM, Online Transfer, Virtual Account, and more.
  5. Can I refund my ticket?
    • Please note that the ticket(s) you purchase is/are Nonrefundable. Ticket(s) will only be refunded if the event is announced CANCELLED.
  6. Can I change the type of the ticket?
    • Unfortunately changing the type of ticket category into another type and changing the ticket’s order name into another name are not permitted. Please check carefully when choosing the type of ticket category in your order.
  7. When is the ticket redemption schedule?
    • Information regarding physical ticket redemption (if any) will be informed on a later date via Mecimapro’s social media accounts.

3. Additional Information on Tickets with Benefits

  1. If there is a meal box or snack box benefit on my ticket package, how can I redeem the benefit?
    • You are required to do a check-in after the ticket scan at the venue. You will receive a voucher which you will need to present to redeem your meal box or snack box.
  2. The information for the redemption of the fan benefit package will be informed simultaneously with the information regarding seating number/queue number that will be sent via email.

4. Information regarding Seating Number / Queue Number

  1. For tickets purchased via MCP Member and General Sales, your Seat Number / Queue Number will be given via email at the latest 7 (seven) days before the show day. 
  2. Please make sure you use a valid and active email when purchasing your tickets.

FAQ will be continuously updated. Stay tuned to our social media for further information.

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